Spare parts service

 

We are suppliers of original industrial spare parts; We have been working in the heavy clay industry for many years and we can take advantage of our strong experience in this field. We are able to supply any kind of parts simply by working with the machine manufacturer codes (part numbers). We currently serve Customers all over the world

SUPERTEC as a trading brand of Electronic and electromechanical components with operations in 15 countries, can offer around 1.000 products through the internet, catalogues and at trade counters to over 50 brick production industry customers. Our products, sourced from 60 leading suppliers, include semiconductors, interconnect, passives and electromechanical, automation and control, electrical, mechanical, test and measurement, tools and consumables. Thanks to our long experience in the heavy clay field, we get original spare parts directly from the producers. We provide our offers through the machine manufacturer codes. Our very light structure grant you very competitive prices. We are very fast in delivering and in replying to any enquiry. We can organize worldwide “groupage” deliveries to reduce your purchasing and administrative costs.

SUPERTEC SERVICE provides a comprehensive range of after-sale  support  services that enhance  the performance and the use efficiency of the products delivered to its customers around the world, with the aim of increasing user satisfaction. As a result of the continuous performance increase of its products,

SUPERTEC SERVICE has standardized the integration of  its equipment with a variety of excellent supportservices for its customers. Our  Customer Care Concept  is not  restricted to a reactive  approach, i.e. the implementation  of technical assistance in response to customers’ calls: our After-Sale Service is based on a proactive approach and therefore discreetly but continuously assists each customer after product delivery.

SUPERTEC SERVICE. therefore ensures a skilled care throughout the life cycle of its products and supports the customer in the resolution of any issue concerning their use, so that the best performance and the fullest utilization of the features and benefits of the equipment provided can be achieved.

Spare parts delivery

 

SUPERTEC, thanks to its twenty-years experience, may ensure a big care to packaging and shipping operations. We know how important is, for all our customers, to rely on a delivery service which is prompt and dependable. For above mentioned reason, we check every single spare, we pack it accurately and consequently label it to help our customers when receiving the goods at their warehouses. We always use high quality, heavy-duty cases, compliant with fumigation in accordance with the international standard of the IPPC/FAO, ISPM No.15, for it is essential to pledge entirety of the goods during transport operations. The great care we manage packing, quality checking and delivery of the goods with, is a surplus value which our customers can count on.

Through the Company “Eurotransport” the exclusive partners in Italy of AOG Freight 247, which specialises in AOG transport, we can rely on partners with proven experience, guaranteeing transport to EVERY DESTINATION in the world according to the established deadlines. Goods analysis

  • Time study
  • Door-to-door project
  • Coordination of shipping

24 hours a day

7 days a week

365 days a year

  • Follow-up and customer service

The AOG service applies to all kinds of transport in which time is a critical factor.

 

 

For any direct information, get in touch with us by phone +393485968898 or with above form

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